[Resolved] Videocon D2H — fridge not working complaint no.BAN[protected] | |||
sir i am back again repeatedly i am complaining in this column from august 23 tat my fridge is not working icalled to the service engineer Ragavendra (sri enterprise) he told the coil to be replaced and the same is not in stock .that to be sent from the head office from Ahamedabad its almost 2 months stil no action is taken from the company ie videocon i like to inform the fourm people to get the things settled or let them pay back the amount with interest and liabilites for the ,ental tortuchor tat i faced all these days. Fourm people should forward the matter to the conserned and also th forum should react to the complaint as and when complained why they are not replying Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
sir repeatedly i am complaining in this column i.e., 23th AUG , 29th AUG & 8th SEP this with u people tat they videocon people they are playing with me .at the customer care [protected] end when ever i call one by name MS RADHA always she replys like recorded message 'i am sorry with d grevience ur facing i will refer the matter to the exrcuitive' after repeated calls finally she gave me the service center number its by name SRI ENTERPRISE tel no:[protected] their every time i call them different people vil receive d cal and ask right from the scratch (crossing tat burden) if i tell my number [protected] no one gives answer internally they vil be chatting and scolding each other just pretending .one phone attender asks wether u know telugu to speak i am shocked to hear that. More over if i ask them to transfer the cal to the manager one by name MR CHANDRU answers from the other end stating the call vil be answered shortly and disconnects the call. One more problem vit them service centre people(sri enterprise)as and ven i cal them they send me a reply message stating ” Dear customer , your call BAN[protected] has been closed, In case you are not satisfied with the service please reply with ”SVC-CFB-N” on [protected] Thanks. I am astonished vit the reply y they r sending this when they have kept the matter pending. I dont know what the forum doing with this how its functioning after repeated mails in this column why the videocon people they dont rectify the matter i.e co-ordinate with SRI ENTERPRISE to rectify the same . I dont know whats d mess. Forum people should answer this ?
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