Videocon D2H — BIGGEST FRAUD CO. IN DTH INDUSTRY

Suresh Thakur

from Noida, Uttar Pradesh

Address:

South Delhi, Delhi

I have lodge the complaint bearing no.[protected] on dated 3/11/2012 and till date there is no any satisfactory response from the videocon d2h co. Despite my repeated call to the customer care i got only scripted answer we r doing .... we r seeing.. but not any appropriate solution from them.Although on 17th october engineer of the videocon had visited my home and replace the setop box and antenna LNB and they charge 525/- for the same. Now , I am feeling regret that why i hv paid that amount to these people. with the same amount i would for the another d2h service.Though i have recharge the coupon for the three months now i am thinking to take this matter in the consumer court. If the matter will not resolved soon.

ID no. 23503470
Suresh Thakur
[protected]

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Comments

saurabh0704

from Bhopal, Madhya Pradesh

I had good experience till now with Videocon D2h in Chandigarh where my remote was replaced without any fees and there was always quick response and I advocated for videocon with everyone I met.
But from the time I have moved to NCR I have been in trouble with its service now and then. To add on to discomfort they have started charging for every service, phone support is really poor and recently today I am feeling so cheated.
Yesterday in the middle of a program it started showing technical error and after a long time CSR provided me with the service at home and gave me ticket no.[protected]
Today at about 3:00 p.m. there engineer came and replaced LNB and charged Rs.200, they didnt gave any cash memo for it nor gave any warranty for the replaced LNB.
I got the new connection in May'2012 for Rs.1690 and now paying for videocon's own parts in just a span of 6 months is really hurting.