[Resolved]  Videocon D2H — compressor for refrigerator replaced, not working

39404040 is the registration number for the complain. To resolve this executive from "Tekcare India Pvt ltd" had come on 5.12.2008. Even after replacing the compressor its not giving proper cooling(ice cream is getting melt). The receipt says it has 1 year warranty. However on raising the complain again, your exec has to say that it cant be repaired as its an old appliance. In that case we should have been informed about that. We would have gone for new refrigerator rather than wasting Rs.4000 on the old. And what is the use of 1 year warranty in that case? We need either the refrigerator to be functional as before or you can take your compressor back and refund us the money. Let us know what kind of response we can expect from you so I can decide the further course of action.
U can approach me on [protected]: Mittal Nagada
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have complaint about my videocon refrigerator which was not working vide complain No. DEL-[protected] Dt, 18.3.2009 and subsequently the compressor was replaced by Mr Vijender and he was paid Rs. 2750/- but for the last two days again it is not cooling at all. I am regularly calling Mr Vijender at his mobile No. [protected] but he is not responding at all. Again I have lodged complaint with videocon customercare 39404040 vide complaint No. DEL-2104069 dt. 21.4.2009. Kindly look into the matter and you may ask Mr Vijender ([protected]) to attend and rectify the fault in the refrigerator as soon as possible as rhe temperaturein the Delhi going very high day by day. Its very difficult to survive without some cold water in this kind of temperature.

Hoping for early response and action.

Thanks.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information