Videocon D2H — After online order not providing the connection

Hi All,
I have ordered Videocon D2Hthrough online and one they have promised me that they will give the connection max 48 hrs
even after if we call the call center no proper response and not getting the connection finally i got a response saying my customerid is already used by some other person and got connection in Cochin.They have promised by 10 th evening 5 'O' clock they will give connection and i have wasted my entire day finally i called the person and again i received the same response my id is not activated.
So please be aware they are looting our money like anything and don't trust .I guess only Abishek Bachhan i getting connection with in time and not others.
ORDER DETAILS:
Merchant Site URL : http://www.d2honline.com
Order Number: D2H[protected] Order Received: Dec 7, 2011
Total Amount : INR (Indian Rupees) 2890.00

Thanks and Regards,
Gopakumar