Videocon D2H — channels not available but paying daily

Address:

Hooghly, West Bengal

I bought a satelite set top box from videocon brand owned by videocon d2h on[protected].But after that I can not view my basic package. So I told them & they sent a person called engineer/Technician, he DID something and took rs. 200. But the problem still persists from the next day. And till them I can not see my desirable channels & calling them daily I got telephone bill rs.200, paying them monthly rs. 160.
Co