[Resolved]  Videocon D2H — Channels settings changed and some of the channels not available

Address:

Kutch, Gujarat

Dear forum, This is with regard to my complaint to the videocon dth services for my channels settings changed AMD some of the channels not available. I had logged a complaint on 08th Sep 2013 vide complaint no[protected] where they replied that the dth card needs to be replaced, and they told that the same will be changed within 2 days but then no one turned up. I again logged a complaint on 13th Sep vide complaint no[protected] and again I got the same reply that the same will be replaced within 2 days. Again no one turned up. 3rd complaint was done on 16th Sep, vide complaint no 19262006 where they provided the contact no of some engineer (mob no [protected]) who had picked up my phone and told that he will get it resolved but again no results. I also was in follow up with Mr. Arvind in customer service ([protected]) but no one even bothered to check it once. After so many follow ups it has already passed 20 days and today is 24th. Still no one has turned up Kindly help in this matter as I am fed up with the service of videocon dth