[Resolved] Videocon D2H — Harassment from videocon team | |
This is to bring to your notice that I have a DTH connection installed at my place and I had requested for another connection on 6th September, 2013.
It was clearly mentioned by me to send the engineer on 8th September,2013 (if not possible before 9:30 AM on Saturday). The person who booked my new connection, mentioned the same.
But, I got more than 20 calls by your engineering team on Saturday afternoon, and each time I had to tell them to install the connection on Sunday. I was involved in very important official meeting which was disturbed the calls again and again. At the end of the day I lost a client due to numerous calls by videocon team.
You can check the call logs and voice logs for the same.
Then on Sunday, I had to call around 10 times to customer service asking for the team to visit. I had to cancel my meetings on Sunday due to the same.
The team did not visit and each time customer care service assured me that it would be installed on Sunday.
I feel really harassed and victimized by the same.
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Aug 14, 2020 Complaint marked as Resolved | |
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