Videocon D2H — horrible workmanship

Address:East Singhbhum, Jharkhand

i am arun kumar, videocon d2h customer id 30308937 and 30285021.
this is the fourth time this month that i have been forced to complain.the satellite tv dish antenna keeps
failing and i get signal"technical error". engineer ( actually sub standard technician ) comes and sets it right, in an ineffedtive manner. it goes back to same situation and we keep suffering and loosing money. Either the product is defective or the engineers aere incompetant. Worst service I have seen for d2h anywhere. They should send senior technically compenent engineer or replace the defective product or return our money and take back the horrible product. VIDEOCON has been our big mistake. they are .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Arun,

With reference to your concern listed on 26 May 2011 for Customer Id: 30308937. We would like to inform you that the same has been noted and our team is working on a resolution.

We will get in touch with you for further details of your concern as the need arises and will make every effort to revert with resolution as soon as possible.

Regards,
Videocon d2h Team
Dear Mr. Arun,

Greetings from Videocon d2h !

With reference to your concern listed on 26 May 2011 for Customer Id: 30308937. We would like to inform you that the same has been resolved.

Should you have any pending queries or issues, please feel free to contact our customer care.

•[protected]toll free)
• [protected] (normal charges apply)

You can also email us at [protected]@d2h.Com.

For details of all our products and services you may visit our website http:/Www.Videocond2h.Com

Regards,
Videocon d2h team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information