[Resolved]  Videocon D2H — Late Activation

Videocon D2H HD — Delay in installation

Installation not done after 3 days of applying and paying for the service.
Not received any confirmation from Videocon side of the status of my application.

Videocon D2H HD — Long Delay in activation

To whosoever it may concern,
Ok, So I purchased D2h HD on the 28th of March 2013 and the installation of the product was done on the same day by 6.00 pm. I have paid your service engineer 2790 for STB and 461 Rs for one month South platinum HD pack! This is where the fun begins. Your service guy leaves my premises saying connection will be active in 20-30 minutes. It's been 2 days now and a no. of calls to the customer care later I am still sitting at home without an active connection. Whenever I call you customer care they say the service engineer hasnt recharged my account! Wow! Is it my fault? Shouldn't you guys be accountable? When I call the service engineer he says call the Customer care. What tricks are your employees pulling? Is this the way Videocon DTH handles it's new customers? It's an earnest request, I dont want this weekend to be without TV guys! Fix this ASAP.

Anurag Saikia

Here are my details :
Customer ID[protected]
Phone no - [protected]