Videocon D2H — mental harassment and poor service by biggest CON on Video service = Videocon | |||
I am using this service since Jan’12 with consumer id[protected]. The day they visited for installation and the way they were clamping the antenna, I was sure it’s not gona work for more than a month. And that’s what happned.. I kept calling them for poor reception ( like poor scratched DVD/CD) of signal but everytime some stupid reasons were given like fog, rain, too suuny day etc. etc. unfortunately my neighbor was able to watch the tv using vidoecon connction only but for me it was fog(winter), sunny day(summer), and rain. This time its 6 days that I am facing blackout. Called the customer care for so many time and they assured me that the bloody engg. will visit my home ASAP. But all in vein.. it never happned. Now they disconnect the call and don’t even listen to what I say. Their engg who call me abt service talk in such a manner as if I am supposed to get money for his arrival. I don’t know whether this complain’s gona change the way we the consumers are being treated by Videocon (biggest CON on Video service = Videocon), but with the hope that at least the people who read this will think before they opt to buy this. Was this information helpful? | |||
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videocon satellite dvd(d2h) — poor services
Dear Sir,my customer Id is 6414660, from[protected] to[protected], i registered my
complain four times on customercare no., but no any action taken on
my complain.0n 18-06-10, I speak with supervisor and he ensured me that today definitely engineer will come at your site before 7:00 PM so I came early from office.I am really troubling with Videocon service as they commited wrong words.
Date Complain No.
12-06-10 13982465
14-06-10 14054196
16-06-10 14158637
18-06-10 14230269
please suggest what should i do in this condition?