[Resolved] Videocon D2H — mental harassment and poor service by Videocon D2H

prabj20

from india, Delhi

Address:

West Delhi, Delhi

Respected Authority,
I Am Prabjot Singh . I am a subscriber of Videocon D2H & my customer id is[protected]S.ATMA.SINGH). I am facing 'signal not available' problem since 2nd March 2013. I had faced similar problem on Last Year & I was charged for the service. I had 4 customer care numbers ([protected], [protected], [protected] &[protected] but none of them was working & I didn't even receive any notification about the change of customer care phone numbers. I finally got the new customer care number from the Videocon D2H website. It has been just 2 months since the last service call which was for the same problem & now they want me to charge again for their fault. I pay money to them so that I can enjoy uninterrupted service then unnecessary automatically balance deduction 125 & after 10days disconnect the D2h without any information then i call to custmer care then sd you pay 10rupeer extra unnecessary Harassment Befor 1month pls chk this matter then reply me ......

Regards,
Prabjot Singh,
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

amankalrasbs

from Chandigarh, Chandigarh

Videocon — Harassment

Dear Sir/ madam

I am very much disappointed with the services of Videocon service centre since i have purchased colour TV it is repaired two times in two consecutive months.

Despite of my request to replace the TV set they people use to repair again and agian making excuses that they can not do anything.

I have called Mr Arvinder Singh Mob No. [protected] but he has refused to provide service.

I have been a loyal customer of Videocon and was very happy with videocon prodicts as I already have washing machine and another TV set.

I have called Aria sales manager Mr. Kamal Mob no. [protected]. but no response from his side.

But since last two months they people have disappointed me very much.

I request you to kindly resolve the matter.

Waiting for a positive response.

Aman Deep kalra

[protected]

amankalrasbs

from Chandigarh, Chandigarh

amankalrasbs

from Chandigarh, Chandigarh

worst service.

lucky_as2001

from Delhi, Delhi

Idea — Unnecessary Harrasment & poor Services

Dear Sir/Mam

I wish to inform you that I am having two idea connections in the name Of my Father Mr. JAspal Singh i.e. [protected], [protected], day before yesterday i have got the msg regarding submission of identity docs at the nearest idea hub and unfortunately i cud not deposit the same yet and today i found that both of my nos. has been barred due to the same reason,

Further i wud like to intimate that nothing was mentioned in the msg that Idea will barr the outgoing services. Now I have called up at customer care and spoken to Kawalpreet Kaur reagrding my issue but she is not ready to listen at all then i requested her to transfer my call to the senior person and she transfer the call to MS manju and in similar way she refused to help me. Even I have deposited my bill on time also and it is in extra form lying with Idea. I was crying for help that my wife is in urgent need of outgoing call but nobody helped me. I am such an old customer of Idea if this kind of services Idea will provide then forcibly i have to disconnect both of my nos.

Unnecessary IDea people harrasing me and there is no meaning to open call centre if you are not ready to listen the problem of customer. Even i have requested that by today evening i will submit the required docs but have just one word to say i am sorry.

Regards
Arvinder Singh
[protected] (Alt. No: [protected])