[Resolved]  Videocon D2H — Not Working Signal Not Available

Address:

West Delhi, Delhi

Respected Authority,
I Am Prabjot Singh . I am a subscriber of Videocon D2H & my customer id is[protected]S.ATMA.SINGH). I am facing 'signal not available' problem since 2nd March 2013. I had faced similar problem on Last Year & I was charged for the service. I had 4 customer care numbers ([protected], [protected], [protected] &[protected] but none of them was working & I didn't even receive any notification about the change of customer care phone numbers. I finally got the new customer care number from the Videocon D2H website. It has been just 2 months since the last service call which was for the same problem & now they want me to charge again for their fault. I pay money to them so that I can enjoy uninterrupted service but they are neither giving me the good service & also charging me for the service calls. If signal is not available then what can a customer do? It is Videocon's responsibility to provide us good signal quality because that is what we pay them for. Since I am not able to use the service right now, I will also lose the number of days from my subscription till the problem is fixed. I am mentally & financially frustrated due Videocon's negligence to their customers. Pls Read This Matter I Facing this problm Videocon Not Provid Good Signal & Facilety . then say you pay 125rs my FOS.If my problem is not resolved soon then I have no option but to move to the consumer court.

Regards,
Prabjot Singh,
[protected]