[Resolved]  Videocon D2H — After subscription TEn CRICKET is not visible

Address:

Pune, Maharashtra

HI

I am a subscriber of videocon d2h for 1 year( Cust id 5283928). On last 19-dec I chose TEN CRICKET add-on. I called customer care and requested them to turn it on.

On Dec 20th , Customer care confrimed that TEN CRICKET has been turned on. But Since then I am not able to view anything on channel no. 419 ( Ten Cricketr channel on video con d2h)

I have been chasing Customer CARE every day. But they have been providing a stereotype answer promising the problem would be fixed in 4 hours. There have been at least 6-7 4 hours I had waited for.

But the channel is not visible. Upon asking the real cause, the customer care does not reveal anything. they are very hesitant about mentioning a clear deadline to resolve this issue.

It seems that videocon d2h has some serious problems in their service provisioning. They have not been open with their customer. They have prefered to fool the customer.


I am not sure as to when this issue will get resolved. I am certrainly disappointed by videocon service. I am looking for a suitable option now.

PRAFULLA GIRGAONKAR