[Resolved]  Videocon D2H — validity &balance deduction

Address:Krishna, Andhra Pradesh

hi

iam using videocon d2h connection from last one year;from last 3months my balance is deducting from my account and also when I recharge for 1 month validity new south gold pack but it is commes validity for 20 days only ;when ever I want log-in to videocon d2h website it says wrong password then I reset password but it says the new password is wrong videocon d2h changes password without user permission ;this shows that this service provider wantedly doing this because customer can check the details of his/her account. this not only one person problem every one is facing same thing getting less validity where other d2h are good in validity ;and there no English channel is available in below 200 recharge pack wheree as compared to dish TV. in dish TV we see HBO channel my suggestion is don't purchase videocon d2h this is the wost d2h provider they will call no of time before expiring validity period by they don't care about customer problem even complain many times. they will also make call with checking in their system if the recharge is already done .cust care people speak rudely

thanks
regards
M.Nagaraju
this is my d2h id
72306439
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Aug 13, 2020
Complaint marked as Resolved 
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how my blance custmer id[protected]

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