[Resolved]  Videocon D2H — Videocon refrigerator front door problem

Address:

Krishna, Andhra Pradesh

Respected Sir,
My name is S T P SARATH CHAND. I am a resident of Vijayawada town. I had bought Videocon refrigerator model no. 220SSDLX on 14.02.2009 through SONOVISION show room in Eluru road branch of Vijayawada. Recently it has a complaint that the water is coming out from the front door and the front door is damaged. Hence I booked a complaint on Videocon toll free number in the month of Sept-12. The service engineer came to my house after 3 days checked and told that the door must be replaced and the cost for the door is 2800/-. Hence I had given advance of Rs.1000/- for new door. After that till date the door is not arranged by the company. Many times I called the Service engineer as well as toll free number but no response from the company. Whenever I am giving complaint on toll free number they are simply closing the complaint without attending and even without contacting me.

So, I request your good self to make justice to me and solve the problem.


Thanking you sir,


Yours sincerely,
S T P SARATH CHAND