Videocon D2H — Wrong piece delivered | |||
Hello team I bought a split AC 1 tonne on 28th October 2012. After that it is not cooling at all, I have logged a complaint at Customer care #. GUR[protected] The engineers did 4 visits ,did something or the other but could not solve the issue. They finally concluded after 1 week that it is 1 tonne compressor outside and 1.5 tonne piece inside The shopkeeper i.e. Chawla Electronics Sec 29 market Faridabad has been made aware of the issue. But he is not sharing the complaint no. that he has logged with the company. According to shopkeeper it is company’s fault. Please let me know what to do in this case, as being the consumer I have suffered a lot in this complete transaction and lost faith in Videocon after sales service. I am not sure if incidences like this will encourage people like me to buy your product as there is cut-throat competition in the market. It is really frustrating that after spending nearly 20K of rupees you enter in this kind of situation. Hoping to get some kind of help from you Thanks Nischey Malhotra Was this information helpful? | |||
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