[Resolved]  Videocon DVD+dth — replacement payment

I purchase videocon 17 inch tv in scheme from asian radio house, sangli on 21-dec-2007. In this scheme with TV, dvd+dth box is given free. But dvd+dth not work properly. It fail after two repairy. So asian radio house says to replacement of this product.
At time purchasing sell persons in asian radio house sangli tell the price of (dvd+dth box )Rs.3390/-. Now they said to us we give only Rs.2000/- and other difference is paid by me.
If company wants to call back all products(dvd+dth box) from the market. Then it is company responsbility to give the replacement of product, free in warranty period.For this perticular (dvd+dth)product several customers complaints are recieved to the service center and almost all product are faulty.
Please, clarify why I paid more money for this .Reply immediately.
My purchased product details are as follow
videocon ctv-ss 22-1200 d
videocon dvd-dvd dth dvd 20 m slim
videocon-head phone

Bill invoice No. A-6982
company's vat tin [protected]v
date-21/12/2007
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Aug 14, 2020
Complaint marked as Resolved 
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I Sushil Kumar purchase a DVD+d2h from Big Bazar, Rajouri Garden, New Delhi on the 24th of January, 2010 Salesman Mr. Devendra he tell me Rs.2690.00 DVD player cost, Rs. 300.00 installation charges and Rs. 1000.00 Koryo home theatre system total cost of Rs. 4000.00. I paid Rs. 4000.00. After 4 days i.e. the 27th of January, 2010, on the time of installation engineer Mr. Saroj Kumar after installation pay Rs. 300.00 installation charges I am paid Rs. 300.00 2nd time installation charges but no bill provide to Mr. Saroj Kumar and no install home theatre sysem Mr. Saroj Kumar tell me its not my duty install home theatre system . Videocon employee harssment every time. Please necessary action.

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