| Address: | Bangalore, Karnataka |
well...i never evr thought that i will have to bother u people bt ur right now my last resort.i purchased videocon refrigerator(may be my biggest mistake shall we say) double door 235lts on 11/12/2009 in the name of my wife pooja sharma from pai electronics ltd banaswadi area,bangalore.within 6 months there was a problem of freezer getting excessively cold while the lower area completely hot.i complaint and the defect was taken care of.
to my surprise again i registered a complaint for the same defect 2weeks back(complaint no BAN[protected]) which was attended after repeated calls n i being charged rs.1850- .even after that it stopped working the very next day and i called RUDE engineer again(who as if doin a favor to me) n reported the problem.again he came n replaced the same part n appollogized that he put the wrong part before.refrigerator ws kept off for full day as instructed by the engineer n ws switched on thereby next day n ws working fine.
phew!!i again has registered the complaint now(complaint noBAN[protected]) for the same thing.can u just tell me how many times do i have to call u people for the same problem with amateur technicians coming,charging AS PER COMPANY NORMS and doing work as road side hawkers?i am totally fed up n would like you to rectify it at the earliest or change the refrigerator immediately as its just a waste if it cant even do the basic job of cooling.
gaurav sharma
[protected]
[protected]@gmail.com Was this information helpful? | 
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