[Resolved]  Videocon Fa 55 — NOT ATTENDING COMPLAINT

SIR WE HAD PURCHASED THE WAS MACH FROM "NEXT" CBD BELAPUR NAVI MUMBAI ON 4 AUG 2007 EVERY 3-4 MONYTHS WEUSED TO FIND SOME PROBLEM WITH THE MASCHINE LAST COMPLAINT WAS ATTENDED IN JULY 2009 AND THE MAIN PANNEL BOARD WAS CHANGED .THAT ALSO AFTER CALLING SO MANY TIMES AND ONCE A DRUNKED PERSON CAME TO ATTEND THE COMPLAINT ,STARTED FIGHTING WITH MY PARENTS LITERALLY.NOW AGAIN SINCE 10 DAYS THE MACHINE HAS PROBLEM WITH RINSE FUNCTION WHICH WAS THERE LAST TIME ALSO .NOW WITHIN 4 MTHS THE ??NEW PART WHICH WAS REPLACED SHOWS PROBLEM . SINCE THE "NEXT" SHOP DOES NOT EXIST I HAD TO CALL THE [protected]@VGMAIL.COM ON TOLL FREE NUM.ON 10 DEC 2009 MY COMPL NO IS MUM [protected].TILL DATE NO ONE HAS APPROACHED US .THEY HAD ASKED FOR THE ADDRESS & CONTCAT NUMB. BUT NO BODY BOTHETRS TO CALL US. WHEN I CALLED UP AGAIN ON 17 DEC 2009, ONE MR PARITOSH TOLD ME THAT UR ADDRESS IS WRONGLY GIVEN TO MUM BRANCH .SO WHETRE IS MY FAULT? IS THIS WAY U CARE FOR UR CUSTOMER??