Videocon GSM Prepaid Service — Balance deduction

Address:

Mumbai City, Maharashtra

On 31st July i had rechareged my videocon balance with Rs.77 (full talk time). On 01st Aug I had received an SMS stating I had activated some scheme where i can listen 20 mins music for 20 days....and Rs. 20 was deducted from my main balance. On enquiring 198 (toll free videocon) representative told me that I had asked for this scheme..which was absolutely wrong..I had never asked for this scheme...Y will i spend 20 rs of my talk time for just listinening videocon provided music.....i can do it for free as i already had all my favorite music on my mobile phone.

Request you to please take some serious action against such fraud companies (especially videocon). I m sure that i m not the only customer, there would be more than thousands with whom this company would had done such cheating....

Kindly take some serious action against this company, afterall that was my hard earned money.....