[Resolved]  Videocon GSM Service — Vas Services

Address:

Ernakulam, Kerala

To,
Consumer Board

From,
Visakh Nair,
M-3/87, Indira Nagar,
Kadavanthra; Kochi
Pin 682020

Dear Sir,

I am a Videocon GSM user with the number : [protected]. Yesterday I received a message stating that my hello tune has been activated and Rs45 was deducted from my account.
I had not subscribed to any service or pressed any buttons for OBC. When i called up the customer care, it was notified to me that the activation was done from an Out Bound Call. As per the trai rules, it is clearly stated that multiple confirmation is required . So I would like to launch a complaint against videocon for their unethical practices.

Hoping to hear from you soon.

Greets,
Visakh Nair