[Resolved]  Videocon Industries Ltd. / Air Conditioner — NON ATTENDANCE OF COMPLAINT BY DEALER

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Videocon Industries Ltd.
Air Conditoner's Complaint Forum


Dear Sir,

I had purchased one Split A.C. of 1.50 Tonne through your Dealer M/s. Sangam Marketing, Bhilwara (Rajasthan) vide your Direct Invoice No. 00043 dtd.[protected] in my Propreitorship Firm name, M/s. Mahabhoot Texitles.

Please note that the same Air Conditioner is not working properly since its installation and for the last two years I have lodged several complaint to your Dealer - Mr. GiriRaj ji at Bhilwara for repairing of the same. Presently, the same is not at all working since last 6 months. Your Dealer have not bothered even to send any person to look after the non working equipment. Every time, I called him over phone, he just assured me of sending his man in a day or two. This is happening for the last 6 months. This summer, the same A.C. have not worked at all.

I, at last, informed other Sevice Centre of the same and been informed by them, that Compressor the same Unit is failed and it need to be changed.

I request your goodself to kindly look into the matter urgently and appoint some other Dealer in the region of Bhilwara (Rajasthan.)

Thanking you.

Your faithfully.

ANOOP BAGRODIA