Videocon Industries Ltd. — Complaint not attended | |
Dear Sir I lodged a complaint at your Varanasi (Maldahiya) Service centre few days ago. Every time I call them on phone they promise to send a mechanic but till today no mechanic has arrived. The details are as under; Product- Videocon Washing Machine Complaint No. E15001 Service Centre- Varanasi (Maldahiya) May I expect some results now? Was this information helpful? | |
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
No response of service complain
Many of the consumer durables that we use are from VIDEOCON. As they have not given any trouble we were very happy and recommended the same to many.
Now that some of them like the washing machine which we use regularly started giving trouble, we wanted it to be repaired and serviced only by the qualified and company appointed technicians.
My Father loged complaint on[protected] with service number [protected]. After few days a person called chandu came, checked and told the problem is with the water tub and took 250/- from my dad. After that there is no updates from your service. Every day My Father will make call to them and get assurance that problem will be solved today but that "today" has never come till date.
I sincerely hope that you will take up this matter and direct your authorised service center people to help me out and do the needful.
Thanking you in anticipation. Kindly ack. this mail.
Yours sincerely,
Mamidi Phani kumar
H/P: +91 [protected]