Videocon Industries Ltd. — After repairing ( service complaint)

Address:

Mumbai City, Maharashtra

I have Registered complaint on 08.10.10 thru Mr.Sameer from your office representive, he gave complain No. MUM [protected] for Washing machine problem, Your Engg. visted and suggested for replacement of chasis, again I have to Register the complain again MUM [protected], but it took more than 15days same time i requested to do the servicing and other problem in washing machine and after delivery of the machine. The machine still has problem, a different problem which didn’t have before,it is leaking now, after contact to the concerned person Mr.Sashi and Tripathi they have asked again to log a complain. I don’t understand why to log complain again and again why can’t I complain no. can update the status.

It has almost taken a month to repairing the washing machine and cost of Rs.3236.00 vide profoma no. 2406 dt.26.10.2010

I feel I have taken a wrong decision for purchasing washing machine of VIDEOCON. Can anyone help me out of this problem

Till date no one has attended after my complaint done on receipt of the washing machine dt.26.10.2010.


Thanks & Regards
Mahendra Narayane