[Resolved]  Videocon LCD TV — faulty LCD TV not repair

Address:

Bhopal, Madhya Pradesh

Respected Sir ,

I bought Videocon Integra LCD TV 32 inches at a price of 24000/- from a leading electronic items dealer in Bhopal in the month of November last year . Just after 5 days of purchase it stopped working . we lodged a complaint to the dealer and he sent his mechanic two times but dealer's mechanic was unable to repair the TV .We approaches dealer several times he befooled us by saying that he is going to send expert mechanic , but he refuses to do that . One day he said there is no guarantee of electronic items and i[censored] want it to repair it will cost 18,500 Rs. I got shocked to hear this .I replied him that there is a bill and a warranty card issued by a ur dealership and company so it should be repaired but he had not given any positive response

So i requested to either send Videocon company service engineer or give the contact no and address of a company service engineer so that I can contact him, but he refused to do that , and whenever I went to his showroom he is not listen to me .

Sir , I usally watched CNBC and now you are the only hope because it is my hard earned money I even do not have an information about a consumer court and how to lodge a complaint

Kindly look into my matter and possible suggesstion


With regards

Deepali Upadhayay

MIG 22 Sarita Complex,
5 No. Bus Stop
Bhopal

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