[Resolved]  Videocon Microwave Oven — HARRASMENT ON REPAIRING WITHIN WARRANTY PERIOD

Address:Hooghly, West Bengal

I HAVE PURCHASED A VIDEOCON MICROWAVE OVEN (MODEL 25CSSK) ON 29.12.10 FROM M/S GREAT EASTERN TRADING CO.(ADDRESS: 15, G.T.ROAD, KHADINAMORE, CHINSURAH, HOOGHLY-712101) VIDE CM NO - CC9155, VAT NO: [protected], CST NO.: [protected].

I AM REGRET TO SAY THAT MY ABOVE MENTIONED PURCHASED PRODUCT WAS NOT WORKING PROPERLY SINCE 20.09.11 & I MADE A COMPLAINT AT CUSTOMER CARE CENTRE OF VIDEOCON AT SERAMPORE(PH NO.: [protected]) ON 27.09.11. ON THE NEXT DAY ONE REPRESENTATIVE NAMED MR. ABHIJIT SWARNAKAR (PH NO.: [protected]) CAME & RECIEVED A PART OF MICROWAVE OVEN FOR REPAIRING 7 ASSURED ME THAT THE PARTS WILL BE REPLACED WITHIN 1 OR 2 WEEKS.

BUT UNFORTUNATELY FROM THEN NO FEEDBACK WAS RECIEVED FROM VIDEOCON CUSTOMER CARE CENTRE, SERAMPORE. AFTER SEVERAL QUERIES FROM MY END IT WAS SAID BY VIDEOCON REPRESENTATIVES THAT PARTS WAS NOT AVAILABLE & MY PRODUCT WILL BE REPLACED BY NEW ONE AS IT IS WITHIN WARRANTY PERIOD OF 1 YEAR. BUT I AM REGRET TO SAY THAT I HAVE NOT RECIEVED ANY FEEDBACK TILL DATE FROM VIDEOCON AUTHORITY. 2 & 1/2 MONTHS HAVE GONE FROM MY COMPLAIN DATE BUT ANY SOLUTION IS YET TO RECIEVE.

KINDLY LOOK INTO THIS MATTER ON URGENT BASIS.

BHANU DE BISWAS
PURASHREE, P.O. CHANDERNAGAR
DIST. HOOGHLY, 712136
PH NO.: [protected]/[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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VIDEOCON/MICROWAVE — HARRASMENT

after so many calls and complains they have not yet done anything to replace or do the needful. Shall i file a legal suit?

Videocon — micro oven not getting replaced in warranty period

We have bought the Kenstar micro oven 25ltrs. Now the coil and body has been burned within 1 week. We have launched a complain against this issue on 30th october but nothing has been dealt with yet. Its been more than 1 month.

The quality of service is very bad and no action is being taken on behalf of our complain.

Videocon Microwave — not repairing my microwave

i have a microwave of videocon and from last 2 months the technicians of videocon are going on delaying by saying that we are not getting the lock of your model. i am so bloody pissed of by this company`s microwave .i feel like i have wasted my money.if please any one can help me for this problem.the whole season of occasions have gone but yet my microwave hasn`t been repaired.

details:
P.N JANYANI
[protected]
bhopal

Videocon Microwave — non availability of service support

--- On Thu, 30/9/10, narayan panda <[protected]@yahoo.co.in> wrote:


From: narayan panda <[protected]@yahoo.co.in>
Subject: Fw: repair of microoven
To: [protected]@vgmail.com
Date: Thursday, 30 September, 2010, 2:11 PM




--- On Mon, 27/9/10, narayan panda <[protected]@yahoo.co.in> wrote:


From: narayan panda <[protected]@yahoo.co.in>
Subject: Fw: repair of microoven
To: [protected]@videoconservice.com
Date: Monday, 27 September, 2010, 12:27 PM




--- On Mon, 27/9/10, narayan panda <[protected]@yahoo.co.in> wrote:


From: narayan panda <[protected]@yahoo.co.in>
Subject: repair of microoven
To: [protected]@vqmail.in
Date: Monday, 27 September, 2010, 12:21 PM


Ref:model noEG2211PSet serial no000770 dt20062008
Sir/Madam,
Kindly send your personnel urgently to repair microoven from which smoke came out yesterday.My mother's mobile no is[protected]
Thanking you
N.Panda
mobile[protected]
[protected]@vizagsteel.com








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For a long time this complaint hasn't been resolved

Videocon Microwave oven — claim of my scratch card gift along with the product

hi, i m dr arvind baweja,have bought two microwave oven of vediocon company for 17000/- from digiword hanumangarh (rajasthan) and got a scratch by scratching that card i won 2night n 3 days holiday package .to get claim of this i have to fullfill some formalities like send a draft of 500/- along with the form which they provide to get claim. i sent that form along with draft at given address in their given time but after 2 months gone there is no response from their side .I want some response if they are not claiming my gift wannna know the reason. giving the detail of coupon-

coupon no-3903
vediocon-digiword
hanumangarh (rajasthan)-335513

Videocon Microwave — Microwave under warranty stopped working

I have purchased a videocon Micro wave which is under warrenty period and has stopped working. I registered a complaint with videocon service center on 5th of september. and till date there is no call back or engineer visit at my home. The customer care executives are not at all trained and doesnt know how to talk to customers. This add to the frustration.They assure you that our issue will get resolved in 24 hours and it has been 12 days there is no progress to the case registered. I suggest all consumers to think twice before buying any videocon product.

Riya

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