Videocon Mobile — service problem

Address:Gujarat

i tejash dedhia from valsad having videocon mobile sim card numbered [protected] was using it since more than six months acording to one of there plan i had recharged my videocon mobile number with Rs. 251 on 22 - 06 - 11 which would give me 90 days o[censored]nlimited gprs and internet usage for free ie till 19-09-11 but 3-08-11 the service got terminated after that i talked with their costumer care people but they were not ready to launch a complaint after that i wrote emails to the nodal officer mr vinayak joshi as mentioned on videocon mobile web site on 5-08-11 after that there was a e mail from pratima negi asking for details for which i had provided the details after that a mail was recived on 13 -08-11 from bindu niar saying the the complaint has been solved but still iy has not been solved after that i agained mail them for which pratima negi replied that the service has been terminated and that we will get to u when it is started
so please sir i request u for an apporiate action the company
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information