Videocon Mobile — Balance Got Deducted With Out Any Reason

Address:

Maharashtra

I am having a videocon connection in mumbai, the number is [protected]. I got a message from the videocon on 21/09/11 saying that your V Music service will be renewed after 3 days @ Rs 30/Month, as I have not activated any kind of caller tune. Then i called to customer care but I could not get connect in the same day then I got connected in the next day, in the conversation with the customer care executive he said in your account there is not activated any kind of caller tune and do not cut any kind of caller tune charge and thy send a number regarding that your problem is resolved and the ID No. is 75869316. That time I had the balance of more than Rs 60/- then the next day when i check the balance it become around Rs.13/- That means around Rs.50/- got deducted
Since that time I am trying to call the customer care the call its self is not getting connecting. It is a very bad service i am getting from your network. The same thing had happened to me before also.

Regards
JOM JOSE VARGHESE ([protected]/[protected])