[Resolved] Videocon Mobile Services — Refund of my Prepaid Balance. | |||
To, Videocon Mobile Services. Dear Sir, Sub - Refund of my Prepaid Balance. In reference to the above subject I (Vishal Kr. Srivastaw) have a small complaint regarding your services. I do receive flash messages from your side for different offers and packs. when phone is idle your packs automatically get activated and i am charged for that. And after that you charge me every weak for this packs renewal. Today this is 3rd time ( it was cricket update pack which was accidently got activated on my phone no. [protected]) when i pressed exit key i got a message thank you for activating cricket pack and again you have deducted my a/c balance. Now and when I called up your people on 121 i was unable to connect the call. Now I request you to deactivate the cricket pack and refund the amount and kindly stop your flash messages because I don't need any VAS pack. Looking towards yours positive reply and support. Date - 27/03/2011 Place - Bhopal Thanks & Regards, Vishal Kr. Srivastaw +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 73 5587 3558
+91 12 4671 0600
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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Videocon Mobile Services
Location: kaithal, haryana, India
rajesh on june5/2011
Refund of my Prepaid Balance.
To,
Videocon Mobile Services.
Dear Sir,
Sub - Refund of my Prepaid Balance.
In reference to the above subject I (rajesh) have a small complaint regarding your services.
I do receive call from your side for different offers and packs.
when phone is idle your caller tune automatically get activated and i am charged for that.
yesterday it was caller tunewhich was accidently got activated on my phone no.[protected]. Now and when I called up your people on 121 i was unable to connect the call.
Now I request you to deactivate caller tune and refund the amount and kindly stop your flash messages because I don't need any VAS pack.
Looking towards yours positive reply and support.
Date -5/6/2011
Place - kaithal
Thanks & Regards,
rajesh
+91-[protected]