[Resolved]  Videocon Mobile Services — No talk value given 2 months

Address:

Tamil Nadu

Please see the compliant given below. They sail they get in touch with me shortly. For the past 15 days, I have been complaining to Videocon Mobile service provider. But no response. I think, they are cheater. I have been calling 198 Number too. But always it says, all the officers are busy and line is getting disconnected. What ever the number you try, it says all the executives are busy and line is getting disconnected. It is a fraud company. I advise, no body should take this Sim card. Every body should close this connection. Let me see and wait for 2 more days for them to re-act. Other wise, I will be going to consumer court.

Mobile No[protected] Refld No. 30/[protected] and 30/[protected] No talk value given
121 [protected]@videocon.com
Jan 14 (2 days ago)

to me

Hi,

Thank you for mailing us. We will revert to you shortly.

In case you require immediate help, please call 121

You can also experience all the magic of a whole new world by logging onto www.videocon.com

You are a valued Customer and we will be glad to assist you always.


Regards,

Videocon Mobile Services.

Dear Sir / Madam.

I have using Videocon Sim for the past many months, for the past 2 months, I have been facing the same problem and took it up with shop person Mr.Saravanan, Paper Mills Road Opp to Apollo Pharmacy, whom I have recharged. But he did not help us. The complaint is I have charged Paying Rs.148 both in November and December and ref No i have given as above. Both the time, I have not given free talk time for that package. Rs. 30 /- worth talk value supposed to be given for that package.

Kindly do the needful at the earliest,

P.Pattubai
Mobile BSNL No. [protected] and
Mobile Videocon No.[protected]