Videocon Mobile Services — UNACCEPTABLE SERVICES START & CHARGED | |||
RESPECTED SIR, MY COMPLAINT IS REGARDING FRAUD SERVICES BY VIDEOCON MOBILE SERVICES.. I USE SIM OF VIDEOCON FROM SIX MONTHS APPROX..BUT THIS COMPANY I HAVE FOUND THAT STARTS SEVICES WITHOUT ASKING FROM US.! AS MY EXAMPLE PERSONAL..YESTERDAY NIGHT I SLEPT & SWITCHED OFF MY CELL & WHEN I WAKE UP IN MORNING THERE WAS A MESSAGE AS "YOU HAVE BEEN CHARGED 38/- RS FOR CALLER TUNE ACTIVATING" I HAVEN'T DIALED ANY REQUEST OR REPLIED TO THEIR ANY SMS THEN HOW CUM MY SERVICE GOT STARTED? THIS HAS NOT HAPPENED TO ME ONLY WITH MY FRIENDS & FAMILY ONES ALSO..VIDEOCON IS PROVIDING LOW CALL RATES PLANS BUT AT THE SAME TIME CHEATING PEOPLE ALSO WITH SUCH FRAUD EFFORTS BY STARING OR IMPOSING UNACCEPTED SERVICE TO THE CUSTOMER OF VIDEOCON MOBILE SERVICES. SO I WANT YOU TO TAKE STRICT ACTION AGAINST THIS COMPANY SERIVCES OR AS A SYSTEM ON WHOLE SO THAT IT CANNOT HARRASE CUSTOMERS IN FUTURE.! WAITING FOR UR REPLY AT [protected]@yahoo.com YOURS FAITHFULLY RAJKUMAR G ROHRA (VADODARA) KARELIBAUG Was this information helpful? | |||
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Videocon Mobile Services — Wrong charge of call rates
My no is [protected] i recharged with 17rs STV on 23 March through paper voucher in that i should get 25p/min all india callin but from that day its charging me 50p/min i registered complaint regarding that they are saying me you are being charged correctly as per plan since 23 March uptill now the problem is the same for that i again did the recharge of 17STV on 7-April-2011 but still its charging me the same and customer care hang up the phone on me saying sorry sir no solution worst services i have had in my life...