Videocon Mobile (Vc 1425) — IRRESPONSIBLE SERVICES

Address:

Nashik, Maharashtra

DR. SACHIN BAIRAGI
TIDKE COLONY,
NASHIK.
MAHARASHTRA
PH:[protected]
EMAIL: [protected]@yahoo.in

date: 14/08/2010


on 05/05/2010 ,i purchased videocon mobile handset (model no. VC1425) at Nashik.
Handset Details : model :VC1425
: ESN/IMI : [protected]

i am disappointing because within period of one handset not performed as it should, because of display problem.

on 19/06/2010, i give this mobile to videocon authorised service centre at NASHIK
details of authorised service centre:
Name: Alphabetics Business Pvt Ltd.
Address: Sharanpur Road, Opp Telephone Exchange, Nashik-422002
Job Sheet No. 1260
dated 19/06/2010

Lot of time i enquired about the repair of my handset, but staff of Service centre not entertained well.

on 19/07/2010, Service Centre Gives me statement which are in written format on service job sheet
"Got Approval for swap handset Till date we have not received replacement handset"

Still after two months i have not received replaced handset
i lost my very important business and personnel calls, due to non availability of mobile handset, i bear financial loss, who is responsible for that?

i look forward to hearing from u and resolution of this problem.