[Resolved]  Videocon Mobiles — low ram in mobile

Videocon — Videocon--Never to buy

I am one o[censored]nfortunate customers of VIDEOCON products. I have purchased a refrigerator in May 2008, which gave trouble in Marh 09 could not properly taken by the service centre to drag on the problem to complete the warranty period of one year inspite of my telephonic and personal approached to them. Finally after lapse of warranty, the same Service Engineer came and advised to send the machine to their Service Centre which is at the distance of 30 km from the place where the machine is located duly confirming that there was manufacturing defect in the gas chamber which is to be rectified at the Service Centre only and there will be huge service charges and have charged Rs.1800/- including transport of the machine for one side at Rs.300/- and service charges of Rs.1500/- including gas filling which is unfair trade practice of the company VIDEOCON which has changed its logo and concentrating on its advisements rather than improving its products and after sale service aspects. It is clear from comparision with other products that there will be no gas problem in refrigerator till 9 to 10 years, but its unfortunate in the case of VIDEOCON products no products is standing for more than a year which is that till closing of warranty period. It is also so in the case of their TV model Jumbo 34 which gave trouble after just lapse of warranty period and I happened to shell on this TV about Rs.1000/-(One thousand only) for recitification and no guarantee of any of VIDEOCON products of their working and dependability in the Consumer goods making the customers fools with their products. On enquiry their Service Engineers have shown pity and sympathy on the customers of VIDEOCON products advising not to go for VIDEOCON products.

Videocon — Videocon mobile

Hi,
I purchased videocon mobile(vc1425) on may 2010.I faced problem on 19th of June 2010.I went to siri communications one of the authorized customer service center for videocon.I submitted that mobile on 21st of June.Already one moth is completed still I didn't get my mobile,still they are saying it will take other 3 to 4 days.That service center guys are not responding.I called to customer care they are telling that we are not able to see any information regarding your request.

Thanks & Regards
Ravi Sankar
[protected]

Videocon Mobiles — Non availability of charger from 3 months

From last 3 months i am enquring for Videocon V1604 model charger in authorized service center they told me that stock is not available. Then they told me to talk to customer care. I called them and they were asking for job sheet number, i told them that i need to purchase new charger then they asked me to call customer care in presence of service center. Finally service center gave me their purchase order and gave the same purchase order number. On 4 May 2011 i called up customer care gave them all information and they committed that within 72 hours but i haven't received any call from them even after 72 hrs. I again called them and told me to wait for another 72 hours. this really bad service support from videocon.

Videocon — dragging service for more than a month

i gave a complaint for my fridge some 6-7 weeks back. the videocon customer service people kept on sending excuses and closed my complaint sayin "there are no responsible person with us". I raised the request again and kept calling them everyday. they said they will send the person. then the person dint turn up. then he had to go to some trip. then there was no "gas" which was required to be filled in my compressor. everytime i called they said they are sending the person. everyday. for so many days i took half days from my office when they promised they would come in the morning.. but they never did. today they told they 'll send the person by 10 or 10:30. and at 12 o'clock, i am still waiting for the person to turn up.

Is there no way, the customer service pay more attention to the "customers".

Videocon Mobiles — Never Buy Videocon Mobiles

I am a hapless customer of a Videocon Mobile Handset. Just after a week of purchasing it (Model No. V1404) the display went faulty. I have given it for repair at an authorised service centre of videocon mobiles. Even after a lapse of 14 days it has not been rectified. They are telling that they have no spare and are awaiting for spare.

Neve Buy a Videocon Handset. The service is so poor that you will be virtually taken for a ride.

Videocon Mobiles — MOBILE

REGISTERED COMPLAINT FOR USB CORD ON 3/06/2011 AT THANE SERVICE CENTRE. MORE THAN 2 MTHS NO REPLACEMENT O[censored]SB . USB NOT AVAILABLE IN THE OPEN MKT. NOW THE WARRANTY OF MOBILE MODEL 1604 HAS EXPIRED . ONCE IN A FEW DAYS I RECEIVE ASSURANCE ON PHONE BUT NO RESPONSE. I DEMANDED A REPLACEMENT OF THE MOBILE BUT TO NO AVAIL. THE ENTIRE RANGE HAS BEEN IMPORTED FROM CHINA AND IS CRAP CLASS