[Resolved]  Videocon Mobiles — To change Handset model

Address:

Udaipur, Rajasthan

Dear Sir, I have purchased Videocon A-30 on 25/01/2013. IME no. is [protected]. I still remember that unfortunate day, why I have bought it. This model is faulty and has manufacturing mistakes. Since beginning it has heating problem. On 3rd day red border lines were appearing then I went to dealer Sheetal Music World, Udaipur he formatted/ reset it. This handset hangs every time. 512 MB RAM is also not perfect/effective. In the month of August there was a great problem of on/off of Wi-Fi application. Then I again gave it to Service centre in Udaipur & my hand set came after 15 days. I was without mobile during this tenure. It includes my mental harassment also. After this, network problem started. Now yesterday a new big problem has started of auto on/off (restart) after every 5-10 mts. Then I visited Service centre in Udaipur (Rishabh Telecom). He has sent my handset to Jaipur service centre. Now I request you to please change my handset from another Model like A-51/A-48/A-42 whichever u like. It is surprised to know that if company is knowing that A-30 has problem it should be changed for all customers. I am also attaching one Review of another customer on www.mouthshut.com for your reference. Finally I again request u to change my handset by another model like A-51/A-48/A-42 otherwise I will have to think another options for justice. Thanking you in anticipation…