Videocon / Prepaid Mobile — Without request subscription and amount deducted from balance | |||
Subject: With out my request, subscription of some music pack did by videocon them self, in which I'm not interested, and deduction of 30.00 rupees from my balance. Date and time : 21/07/2012 at 07:08PM With out my request, subscription of some music pack did by videocon them self on 21/06/2012 and send a massage like. : Your subscription has been processed at Rs30.00 and will expire on 21/07/2012 07:08PM. enjoy the music. To deactivate send VM DCT to 50000. For deactivation i immediately send massage, deactivation massage also i received. But, what about my Rs30.00, till not get added in my mobile balance. From last two days, I tried 100 times videocon customer care billing and complaint no 198 but, customer care executive always busy. in night it's not busy but not responding / If attend the call then also not talking or listening the complaint only cut the call. I hope Videocon Prepaid mobile service department will take proper action, and help me to get me my Rs30.00 back in my balance. One kind request Pl don't do any subscription with out my request. I required this mob no only incoming and out going calls, not more. I aware Service not bad but some officers are mad so, service come in problem. I'm sure Videocon Prepaid Mobile customer care service department will help me and prove that The Videocon Prepaid mobile service is the best service, than any other mobile service in INDIA. Any concern free to call. Regards Ramesh Nawale [protected] Was this information helpful? | |||
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Without request subscription
I am a subscriber of Videocon mobile (Prepaid) no.[protected] by 24.12.2010 without facing any problem. But on 10.03.2011 company has subscribe cricket pack without any request. Than I made a call to their customer care & really dis-satisfied by their executive on same day. my complaint i.d is 46534097 Co. is refusing to refund the subscription charges even after conversation after 2-10 times. Sir even no one of my family member is intterested in game like cricket. pls refund my balance .
Regards
lakhwinder kumar
I am a subscriber of Videocon mobile (Prepaid) no.[protected] by 24.12.2010 without facing any problem. But on 10.03.2011 company has subscribe cricket pack without any request. Than I made a call to their customer care & really dis-satisfied by their executive on same day. my complaint i.d is 46534097 Co. is refusing to refund the subscription charges even after conversation after 2-10 times. Sir even no one of my family member is intterested in game like cricket. pls refund my balance .
Regards
lakhwinder kumar
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Videocon Mobile — Without request subscription
I am a subscriber of Videocon mobile (Prepaid) no.[protected] by 24.12.2010 without facing any problem. But on 09.03.2011 company has subscribe cricket pack without any request. Than I made a call to their customer care & really dis-satisfied by their executive on same day. Co. is refusing to refund the subscription charges even after conversation after 2-3 times. Sir even no one of my family member is intterested in game like cricket. Please look into the matter & just take care of other peoples who can't afford like this but they wants to b in touch with their nears & dears...........Regards
Sanjiv Batra
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