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[Resolved]  Videocon Refrigerator 210 Ltr — not taken any action

respected sir/madam

i have already registered a complaint through email on[protected], but there is not any response.
I have a videocon refrigerator 210ltr, model no: d 210 dx, problem is there that door liner has broken.

i have made complaint about this for so many times, your executives visited also but could not do any thing.

I have also paid 275 rs. as service charges.
When i call to Mr. Rajesh( Area Manager) and talk about complaint, every time he says "I am trying about it and next week i will attend".

I am facing problem about this complaint for about four months.
I have called to your staff/service center about 100 times.

please take any action about my complaint.
thanks

Rajkumar Garg
Ph. [protected]
res.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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videocon refrigerator 210 ltr — not taking action

dear sir/madam

i have been registering a same complaint for videocon refrigrator 210 ltr. for two months.
Once our executive visited on[protected] and take visiting charges & said "i will come after two or three days and bring the necessary part with him". But there is not any response till now.

i have called to your delhi customer care center, no: 39898910 and 'area manager Mr. Rajesh' and 'S.R. services' for many times. but they are not taken any action.

S.R. Services says we can not do any thing you can call customer

Customer care executives are says talk with our area manager Mr. Rajesh.

Mr. Rajesh has been saying at this time we can not do anything call me next week for 20 days, and when i said to him that i will go to consumer court, he said "consumer court can do anything of me".

thanks

I AM REQUSTING YOU PLS TAKE ACTION AS EARLY AS POSSIBLE OR I AM GO IN CONSUMER COURT.

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    Videocon Industries
    Customer Care Service
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