[Resolved]  Videocon Refrigerator — Service from Videocon.

Sir,

I have registered complainit on 8th October and response from your coustomer service is very poor. The refrigerator is under warrenty and performence and service is very very worst. Even after reminder, to service center their is no response. Kindly resolve the problem immediately

Ramesh Kumar
[protected]

Videocon/Refrigerator — COMPLAINT AGAINST SERVICE CENTER

DEAR
i have purchase a freez on 26/2/08 model is S225 after one year it may have problem of cooling i complaint in customer care compalint no. IND[protected] after VIDEOCO authorised service center vishwas refrigator mr. irshad (technician) told me that compresor problem. Due to warranty expired you will pay rs.12000/-. I paid after again 3 months 2/11/2009 again problem he came and again told me that compressor problem than i paid now again this problem on dated 12/01/2010 every three months having cooling problem tell me what i will do. . If every 3 months i am getting probelm than videocon is fraud company I need action on there customer service & company both also the dealer SHREE LEELA ELECTRONICS KALANI NAGAR AERODRUM RD. INDORE..also take action onVISHWAS REFERIFERATION 183 JAWAHAR MARG MUKERIPURA .(MR.FIROZ). DO IT SIR I AM VERY FRAUSTATE .

I want to run service centre in azamgarh (UP) I have 15 years expirience of refrigration and washing machine. I am returned from Muscut and South Korea
Pl. be positve for me
Thanks!

Ajay Kumar
Purana Pul
Hanuman Mandir
Harbanspur
Azamgarh
PIN 276001
Mob:- [protected]

im using freez since 6-7 month. and i complaint 2 times earlier that my freez is not working properly but nither i got satisfactory result nor i got my freez got cured.
this time my freez totally stop.
what i expect to company that further ill never buy videocon product.

dr. hariom srivastava
vishal nursing home, tulsi nagar ayodhya, faizabad, u.p.
mob. [protected]

reply me -------

Sir,

I have purchased videocon Refrigerator before 2 years. In some days I have facing some problem regarding apnormal voice is coming out from the fridge.I called up the service center, but there is no response from their side.They told we are coming and never come.I was totally frustrated with the attitude of the service people.kindly do the needful as soon as possible

Sir,

I have purchased videocon Refrigerator before 2 years. In some days I have facing some problem regarding apnormal voice is coming out from the fridge.I called up the service center, but there is no response from their side.They told we are coming and never come.I was totally frustrated with the attitude of the service people.kindly do the needful as soon as possible
My add is:- Hno 68, Hastsal village uttam Nagar
Delhi - 110059
My ph:- [protected]

The company created this type of web site to collect complaint from the customer deliberately to deceive the customers. After sending a mail through this web site, there will not be any prove with customer that he had sent an e-mail to the company.
I had sent an complaint to the company regarding failure of my refrigerator which was purchased only four months back. Hence the other customers can know how nice care takes the company to maintain a standard to the company’s products.
My refrigerator’s Model is : VAP 233/2009
Type : Frost free,
Gross Volume : 235 lts.

Address:
Rethi Galli,
Golconda Fort,
Hyderabad -500008.
Cell: [protected]

I bought Videocon refrigerator on 27 September 2009 and its not working since begining of March 2010 (Just 5 months). Now its 3 weeks since we have complained to the service center. The engineers visited our home 3 times and can not repair it. Now they are not at all responding to the complains. Even senior guys are irresponsible to the complaints. No body is bothered about the After Sales Service. Very pathetic state of such a reputed company who has adopted the changed vision recently.

videocon /refregerator — compresor not working

hi bought videocon refregarator 3 years back , now comperesor is not working,
kindly do the need full.

I purchased a refrigerator on 06.03.10 from Neel Enterprises, 48, Panchal Compound, Dewas Naka, Lasudiya, Indore(M.P.).Sir, it's not working and we are unable to enjoy.We have done complaint on your toll free no.[protected], complaint no.is[protected].I am not getting any response from your side.
I request you to change the refrigerator within three days otherwise I'll claim in consumer forum against dealer and videocon company.
Some important detail is given
1.Dealer Name : Neel Enterprises, Indore Phone[protected]
2.Invoice No. :7436
3.Invoice Date :06.03.10
4.Product : Videocon 190 ltr.
5.M.No. :VAE 193 SG-RDA
6.S.No. :[protected]/48500616

Sir, Please note my residential address.


Sumit Khude
I - 18, Narmada Project Colony, Musakhedi,
Indore (M.P.)
Mob.[protected]

purchased a refrigerator on 06.03.10 from Neel Enterprises, 48, Panchal Compound, Dewas Naka, Lasudiya, Indore(M.P.).Sir, it's not working and we are unable to enjoy.We have done complaint on your toll free no.[protected], complaint no.is[protected].I am not getting any response from your side.
I request you to change the refrigerator within three days otherwise I'll claim in consumer forum against dealer and videocon company.
Some important detail is given
1.Dealer Name : Neel Enterprises, Indore Phone[protected]
2.Invoice No. :7436
3.Invoice Date :06.03.10
4.Product : Videocon 190 ltr.
5.M.No. :VAE 193 SG-RDA
6.S.No. :[protected]/48500616

Sir, Please note my residential address.


Sumit Khude
I - 18, Narmada Project Colony, Musakhedi,
Indore (M.P.)
Mob.[protected]

I have purchased a refrigerator from kay dee electronics noida model no. VAP233SG amounting RS, 11850.00 on date 28-03-10. We have made 100% payment on spot but till now I have not recieved delivery. your retailer is giving us false commitement every time.Dear sir, the retailer is your associate and this false commitement is reflecting a bad image to company like vidoecon .So, you are requested kindly take the necessary action in taking care of customers.

Regards
Dinesh Dubey
I- 263 beta 2
Greater noida

refrigerator is not working last 15 days after checked ur service provider and charges paid Rs 200 on dated 29-mar-2010
please send trained eng. for service

model no 169 dated 22/05/2005 colur gray




sukhvir singh
[protected]
mohan nagar near hari enclave
bulandshahr
up 203001

i purchaged videocon refrigerator-180 ltr at dated 24.05.06 with 6 years worranty, but now refrigerator is not in working sine last week.
presently, i loive in jhalawar-rajasthan, there is no service centre.
please take necessary action, otherwise i will have to take help from consumer forum.

refrigerator model no. S180
sr. no. [protected]

my contact address:
manoj mittal
A-6, vipul apartment, godam ki talai,
jhalawar, rajasthan
mobile no. [protected]

not cold

Videocon Refrigerator — Over Sound

. Ours is a reputed beach resort in Kerala.We have purchased 24 videocon mini Refrigarator for our cottages, from QRS an outlet in Kochi. out of these half of them were having complaints like oversound.We have been complaining about this for last three months, Once a representative from videocon came and checked the problem and he informed us its the normal sound only,but we are sure that the other ones are working properly with out any noice.So we would like to get the wrong ones
replaced or full re embursement

Dear Sir,
I have Purchased a Videcon fridge Model code VAP194 dated on 26 April 2010, from Kay Dee Electronics, Noida. Same day problem found in cooling. After complaining the to the dealer he sent a mechanic, & mechanic said compressor is not working need to be replace, After 3 days mechanic came to my address and replace the cmpressor, i don't know it was branded or not but after few day fornd in cooling problems, heavy noise with vibration.

I hope as above problem you will resolve very soon.

Regards
Shalesh
C-50, 3rd Floor, Sector-51, Noida-201301
Mobile -+91-[protected]
[protected]@yahoo.com,

Videocon / Refrigerator — No Service

Hi,
I have a Videocon Refrigerator which I has purchased in 2008. In March 2010 it stopped cooling. I registered a complain against that and a Technician Visited and repaired the Compresser. But again in July 2010 it stopped cooling. I registered a complain again and now no body is coming for even inspection.
In the meanwhile I had registered a complain against the Gasket Problem in May 2010 which also has not been rectified.

Request you to please look into this matter.

Thanks & Regards,
Rajiv Roshan

Videocon Refrigerator — no cooling and sound coming

It is not giving any cooling...& one type of sound is also coming.

Videocon chennai authorized service is taken care by the COOL SERVICES, and actually they are they are seems to be cool against all the complaints and no action will taken any of the calls too. Better suggestion need to taken by the company is to remove then from the agreement and give the tender to someone. Even the product and after service is such a bad in my experience as I bought the product last November only. TOOO BAD :(