[Resolved] Videocon Refrigerator — Duped | |
My Videocon refrigerator has been out of order since 26th June. Following which I called up their customer care department. The engineers came and asked for the compressor to be replaced and some other parts as well. The entire amount came to around 6500. However, the fridhe stopped functioning yet again in about a weeks time. Once more he engineers answered my complaint. They didn't charge me anything but brought the fridge back to woking condition. But the problem has been recurring again and again and again. The engineers after attending a couple of times have now stopped responsding. I have registered a complaint with the Videocon call centre 39404040 but it's been almost a week and they have done nothing about it inspite of my repeated follow ups. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon Refrigerator — Faulty Videocon Refrigerator-Model-S332
To,The General Manager,
Customer Realtions-Electronic Durables,
Videcon Industries Ltd.,
Aurangabad.
Dear Sir,
I had purchased Refrigerator -Model No-S332 from Videocon [protected]@Vizag vide Bill No-193 dt30-04-09.
We are facing water leakage problems from the very first month onwards.
I am seriously having doubts on the inferioir quality of Refrigerator supplied by you
Given complaints several times- in May,June,July,August months,latest no-
{VAI[protected],dt25-9-09,9-10-09,15-10-09} regarding water leakage,
Your engineeer visited&says Thremostat to be replaced, but till date no replacement was done.
Videocon online complaint on Nov2'[protected]@ servicedelight.com was also done.
I would request you to arrange for replacemnt immediately,as our electricity bills had increased
last 4months due to the faulty condition of your product.
Anticipating your favourable reply& immedite action in this regard.
regards,
DR.M.Padma
------sent on[protected]-------