[Resolved]  Videocon Refrigerator — Retailer Ditched me for warrenty not replacing the compressor.

I had purchased a Videocon Fridge in Delhi.I had high regards for this company being a indian mltinational. Initially there were some minor problems witht the door functioning but I tolerated, but now the compressor has stopped working and the dealer tells me to pay Rs.5000/- for replacing the same.
This shop from where i had purchased the fridge use to deal with factory 2nd hand refrigerator of your brand.when we bought the refrigerator he didn'yt gave any bill for that as according to his words"you do not provide any bill for factory 2nd hand product". He is not ready to give duplicate bill as well, was very rude to me when i asked himto replace the compressor as according to your manual you give warrenty for 6 years.its been only 4 months i bought the fridge.
Now i am sick and tired with his behaviourthat's the reason i thought to mail you the scenario which the retailor is creating for me.
In todays competitive world is there a scope left for the manufacturers to treat the customers in this fashion????..I am really disapointed with the product as well as the services offered and wanted you to take an immidiate action for this as he is ruining the brand of your company.

Hope the sales and serrvice personnel will read this and attend my complain at the earliest before the videocon brand loses it's presence in the market for making poor quality products.

Please help me !
Sandhya Srivastava.
Complain reff no:-Del [protected]