[Resolved]  Videocon Refrigerator — Non Functional refrigerator

265 ltr. double door Refrigerator not functioning in warranty period, technician asking for incurring cost of repairing, going without refrigerator for more than a month
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Aug 13, 2020
Complaint marked as Resolved 
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Refregerator not working.
Kindly provide me Customer care toll free no.

Regards,

Vinod Kumar Verma
Mobile [protected]
I had a problem with my refrigerator 1year where the compressor stopped working. The a technician came and replaced the compressor. The fridge worked well for 10 months and then the problem has reoccured. I have informed the customer care on the same and they told me that my problem would be solved on the next working day. Today 1 months have passed and I get a call from them saying that it cannot be done and they send back the refrigerator to my home.

The team do not keep upto the commitments and the technicians they have are not upto the mark.

I have been traumatised by their service. Request others to keep this in mind when purchasing any Videocon product.

my number is - [protected]
kindly provide the customer care toll free number.
Hi,

Please so not suggest to purchase any of videocon product and keep this in your mind too.
I also suffered from this. And doing same

Thanks
Neeraj
Hi

My number is - [protected]
kindly provide the customer care toll free number.

Thanks
Had I read all these complaints earlier, I would not have purchased a Videocon Refrigerator

The cooling function of my new Videocon Refrigerator purchased from Bela Vision, Alkapuri, Baroda, has gradually stopped function since the last one month.

This is indeed surprising for a brand new refrigerator to have become non-functional within a year o[censored]se.

I sent a complaint to the email id given to me by their toll free number as [protected]@vgmail.com and it has bounced back.

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