[Resolved]  Videocon Refrigerator — REFRIGERATOR

Address:Maharashtra

REFRIGERATOR BROUGHT ON 23RD OCT 2009,FROM THAT DATE ,FIRST COMPLAINT WAS NO COOLING,THEY REFILLED THE GAS, SECOND COMPLAINT GAS PIPE BLOCKED THEY CHANGE IT,THIRD COMPLAINT COMPRESSOR SPOILED,THEY CHANGED IT,NOW AGAIN IT IS NOT COOLING,THEY ARE SAYING COMPRESSOR SPOILED,I WANT THE REFIGERATOR TO BE TAKEN BACK AND CHANGE.THE DEALER IS GAURAV ELECTRONICS,NALLASOPARA. 20 DAYS BACK WE SPOKE TO SHAILESH CHOWDHARY AREA MANAGER OF VIDEOCON,HE IS SAYING THE COMPLAINT IS DONE BUT STILL NO ACTION.THIS IS NOT THE RIGHT ATTITUDE OF SUCH A REPUTED COMPANY
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Aug 14, 2020
Complaint marked as Resolved 
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Sir
The insect from out side go inside the refrigarator, i had complain about that so many time to dealr and service centre and also complain in customer care ( Ranchi), but no body take the action
So request you kindly inspect & rectify .
Sir
My videocon refiregrator was sent for comprassor problem with in warrenty period in month of 07/sept/2007 to videocon service center, still service center are not able to repair it, due to compressor not available in stock and now I have come to know that service center has been closed no one can take resposablty about my refrigerator I am tring regularly to Ph. no. [protected] (Videocon helpline), 3263770 (lucknow Costomer Care Manager Mr. Ashutosh) but no response by them my Complain no. is 105067. kindly suggest me how to i get my refrigerator or take step agasint company or any thingh else.

Thanking You

Sandeep Tiwari
(97, Mangla Vihar-I)
Kanpur
hi im a destiny distibotore.
PURCHASING FROM : KHIRWAR REFRIGERATION & AIR CONDITIONERS , AGRA
INVOICE NO. : 577
DATE : 21.03.06
CUSTOMER NAME : VINOD KUMAR
ADDRESS : 23 NAULAKHA SADAR BAZAR AGRA
MOBILE NO. : [protected]
FRIDGE : VIDEOCON REFRIGERATOR
MODLE : S332 WD SR. NO. S33467
OLD COMPLAINT NO. : 1. E 09034 DATED: 09.05.07
2. F 26027 DATED: 26.06.07
3. G 02002 DATED: 30.06.07
4. F 13019 DATED: 13.06.07
AMOUNT DETAILS: SHIVAY CAREER CENTRE 240, NEW AGRA BYE PASS ROAD, AGRA.
DATE: 16.05.07 JOB NO. 132 AMOUNT : 170 DATE 5.06.07
KHIRWAR REFRIGERATOR COMPLAINT NO.
COMPLAINT : 1. K 2023003 DATED: 23.02.07
DUE TO COMPRESSOR AND FRIDGER PROBLEM FRIDGE EXCHANGE.
WE HAVE DEPOSIT FRIDGE DATED: 21.03.06
AND NEW FRIDGE MODLE NO. : S 332 1925 DATED: 17.08.08
COMPLAINTS: - I HAVE SAME PROBLEM (COMPRESSOR AND FRIDGER) TOTAL SAME COMPLAINTS AGAIN.
AND I MADE NEW COMPLAINTS ON THEIR HELPLINE NO. [protected]
COMPLAINT NO. : AGR [protected] DATED: 09.03.10, 12.03.10, 15.03.10
AND THEY NOT REPONSE THEIR ADDRESS: VIDEOCON SERVICE CENTRE 221, NEHRU NAGAR, AGRA.
1. ENGINEER CAME TO VISIT MY HOME HE TOLD COMPRESSOR IS DAMAGE.
2. OTHER ENGINEER TOLD COMPRESSOR AND FRIDGER IS DAMAGE.

THESE ALL WERE SAME PROBLEMS AGAIN
ON MY FIRST PROBLEM WHEN WE WENT TO COMPLAINT AGAINST THEM IN CONSUMER COURT VIDEOCON MR. BHARTI STOPPED ME AND GAVE ME A NEW FRIDGE . BUT THE SAME PROBLEM WITH THAT FRIDGE AND THEY NOT INTERESTE TO RETURNED FRIDGE. AND I WANT TO MADE ANOTHER COMPLAINT AGAINST THEM, I AM HANDICAPPED PLEASE HELP ME.
i had bought videocon turbo cooling refrigerator three months before with the facility 'No Stabilizer required' provided the volttage should be in the range of 160V-220V. i just want to know that, what effect will it put upon the compressor when the input voltage is less than 160V.Kindly reply to this comment. waiting for your positive comment.

A sincere customer
I have allready two complain about your product.that is compain no.zod[protected] and zod[protected]. pls do immideatily action my problem.my phone no.[protected]
I am trying to call Video CON Customer Care in AGRA, they are saying NUMBER DOENOT EXIST WTF..
numebr are[protected]/14

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