Videocon / Split Ac — there was no cooling effect

Address:

Khordha, Odisha

Dear Sir,

To inform you that i bought a new videocon split ac model no.- VKS 52CE1 on 28/11/09 & after 2 month there was a problem with cooling & regarding this we had informed the customer care & the technician came from the service dept for repair & he found there was problem with the leakage of gas & then he filled accordingly & it was working, the technician assure that there will not be any problem further.But now- 2 days before (on 8/02/11) when i checked the ac having the same problem of cooling & the same i complain through the toll free & the service dept respond to it in time,today the technician came & check it found the same problem of gas leakage. & said there will be charge of Rs.2100.00 (Rs.1500.00 for gas filling,Rs.350 technician charges & Rs.250 for transportation) towards the repairing of it.But i could not able to get about the transportation charges & even not satisfied with the performance of the AC.