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Resolved
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I have purchased the Videocon Spilit Ac 1.5Ton in RATNA Stores
T.Nagar, Chennai during the month of May 2011, which is installed
on[protected]. The louver window is not functioning and we have
made the complaint on[protected] with the complaint id 454656. And
till now we have not received the service. When we call the
customer care Incharge Mr.Raju he directed to Escalation Manager
Ms.Aradana and she have given the confirmation that it would be
repaired on[protected] wehereas it have not. Again we called her
she commited that by[protected] it will be repaired without fail.
She has given her Mobile no to contact [protected]. when i called
her on[protected] there was no response.
I called twice to the RATNA Stores where we have purchased, there
is not proper response. Eventhough the customer care did not take
the necessary actions against the agency-GK Agency in perambur.
I request to immediately look into this aspect and sought out at
the earliest, or request to please refund the money which we have
paid for purchase.
Model Serial[protected]
Model Name GSC18FS3WH
Product Code 5F4307
Regards,
Jothilingam V
[protected]