[Resolved]  Videocon Split AC — Pathetic Product and Customer service

I brought Videocon split AC VKS52CE1 (1.5 TON), believe me it was the worst decision I have made .The only thing that attracts you is the "Cheap Price".I thought since this is an indian company, must be having something good to offer

There is nothing good to discuss about this product . If there would have been an option, I would have rated it ’0’

A . First day itself, the compressar was not in a good condition . We got it replaced
B. Makes hell of Noise
C. After 10 days, stopped cooling
D. Bad Customer service, they never responded to the complaint and it is 10 days, no one have approached us i.e. they dont value the customers.
E . They have a bad data management system, everytime you make a call, they will ask you the same details and will say that they have registered the complaint and someone will get back in 24 hrs

Thats all I have to say that this product is sheer waste of money, dont get attracted by the cheap price.
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Aug 14, 2020
Complaint marked as Resolved 
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