[Resolved]  Videocon Split Air Conditioner — inattentive serviceing

VIDEOCON SPLIT AIR CONDITIONER — IMPROPER RESPONSE TO THE REQUEST FOR SERVICE

Respected sir,
i bring to your notice about my split air conditioner. I purchased it on 16-11-06 at Universal electronics (door no 20-1-192, sai surya towers, Market centre, Ongole, Prakasam district . Andhra Pradesh)
it s capacity is 1.6ton with 4kva stabilizer (uni stab). Recently my ACgot strucked and i had complained the incident to the owner of the shop on 8-05-08 orally through phone contact. The owner responded that he would send the workers two days later. However he sent the service staff only after 6days that too after we have personally went and requested to send the staff. The staf opened and said that there is trouble in stabilizer and is to be changed. Even then it is not working. Hence they suggested that there is a fault in the internal coils of the air conditioner part ie fixed in the room and sent that compressor and all are fine. They told that you can procure them through the company as u have warranty. They left the house so that they will complain to company and would come with a fresh one . These thing s happened 10 days back and no response is there from the show room . The owner at the shop is not amicable while we are giving our complaint and is not responding positively. Hence i request that my request may be considered personally and send me the staff to make my Air conditioner to work properly. thanking you sir,
yours faithfully
saveenDasari
my moms phone contact no is [protected] who reside in the home .

Videocon Split Air Conditioner — remote control

I have purchased two a/c's (split) of videocon, for which remote control for both not working. The timer doesnt work. after setting the time, a/c doesnt turn off automatically. also the display on remote remains continously on and it doesnt go off. My model no is VFS 53. Inspite of repeated complains to videocon, no action has been taken till date by the company

Videocon — remote control not working

dear sir
your d2h satelight bor purchase last 3 months ago and your universal remote can not working i am last 3 days continue call to customer care but this number very very bundal i think so your service is very poor.
please take the action for complaint.id no is 7538685

Videocon — Improper Response

No responce from Videocon Serivce Complaints: I’ve lodged a complaint on the 05th of April 2011 to attend the problem I’m facing with my videocon fridge. No one turned till date. However, every two days a new person calls and says he is coming to attend the call in 24 Hours. Today, when again a complaint registered, we were informed that the door is locked. Whereas my parents are staying at home.On this they again promised to attend the call with in 24Hours. Seems Videocon is fooling the people suppliying malfunctioning products.I’m not sure even after writing this to Indian Consumer Complaints fourm they will respond????

VIDEOCON SPLIT AIR CONDITIONER — REMOTE IS NOT WORKING

I HAVE PURCHASED A SPILIT AIR CONDITIONER FROM MARKET BUT STILL FROM FIRST DAY THE REMOTE IS NOT WORKING.