[Resolved]  Videocon TV — Faulty equipments

Address:Delhi

I had purchase a 21" Color TV of Videocon and they gave me 1 year warranty.I had Complained many times in warranty period but dont solve my TVs problems.they came nd say always new parts problems but problem is still there same.when i told him to replace my TV then they are refuse.

My complain numbers are DEL-[protected] , DEL-[protected] , DEL-[protected] ,DEL-[protected] , DEL-[protected] nd last complain was DEL-[protected]

Thanks


Ganesh Verma
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Videocon — Faulty parts in TV

I bought Videocon TV 1 year ago. There was some problem in my TV and I got TV replaced by the dealer but after 1 year there was once again some problem in my TV set and asked a TV mechanic to check the same and he found that the picture tube is of another company i.e. THOMSON and the speckers are of OMEGA. This is the way they cheat the customers and at present my TV got spoiled because of the assembled parts. Therefore I request to look into this matter and I have spend more than Rs. 2000/- for repairing. A TV getting spoiled in such a short duration is not acceptable, therefore I request to replace my TV.
i bought a videocon tv 6 august 07 after a week is stopped working i made a complain the tv was checked and said that some part was loose that is why there was a problem and it started working but now 5 oct 09 it now working at all made a complain no one has called or visited my place to check it. Its a shame the kind of service clients get after buying a product. .

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