ADVERTISEMENT

[Resolved]  Videocon TV / Pip Model — authorised dealer not able to repair tv although he has charged Rs 2100 in three installments

Since may 2008 our tv has some minor probelm. we are contacting your authorised repair agent in chandigarh (SM SERVICE sector 40 chandigarh. they are not able to diognosis the defect but arbitrarily changed many components ( as they claim) They have charged Rs 2100 in three installments till date. they do not issue any receipt. During the entire period the problem has not been solved. I am calling them frequently. They promise to come, also visit after very long interval (after many number of calls). But
END RESULT is
Improvent in Tv service = Zero
payment taken by them = Rs 2100
Now they do not respond
I am not able to see tv for the last 7 months
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Videocon Industries
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4517
    Pending
    0
    Resolved
    2080
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View Full Information
    ADVERTISEMENT