[Resolved] Videocon TV - Slim Trim — not working | |
Dear Sir/ madam, I have purchased a videocon tv, now a days it is not working. I am continious complaing on your customer care no. every time they are saying that with in 24 hours your executive is available, but after continous reminder nobody is attending our complaint. Kindly go some thing, because we are facing problem because of that. Annu upadhyay [protected] & [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I dont want to say that your service is very bad. Because after so many complaints your are not attending our complaints.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
videocon tv (slim trim ) — non working of tv
my tv was not working since 09.08.2008 and i had a warranty on the tv purchased for three years . i made a complaint to the call centre on phone no 39404040 and i was given a complaint number 9A [protected] and one tecgnician by name subramani came on 11.08.2008 and just told me to cahnge the battery of my remote without even looking at the tv . inspite of changing the battery the tv was not working, subsequently i contacted the bangalore office on no[protected] and they sent one tecnician by name dutta . he checked the tv and informed that some spare parts have to be replaced and he would come the next day . but even after a week he has not turned up and there is no proper response from your bangalore office .i request you to kindly look into the matter