Videocon V1750 — manufacturer diffectas and poor services | |||
Dear Videocon induastrieas limitted , I brought your V1750 hand set with great pleasure but it had many complaints such as speeker problemas ,mice problem ,range problem ,touch screen problem in the beginning itself . I gave it to the nearest service center 3 times but the complaints had not eliminate completely , I am very disappointed now, due to by your mobile at first and your bad service from the Cochin and Manjery centers secondly . At last its company battery has been seen damaged at the time of giving it to me after the third time of service , so I gave it to the service center again last day ,they say it has take 1 week for return it . The appearance of the hand set has been seen damaged. What am I do, now am carrying a faulty hand set in the 5th month of my purchase , can u rectify my loss because I can't use it properly till now... for information I hereby refer the serial number of the Hand set here for your kind attention AS/N : 1750CE 0002758 By Girish Malappuram Kerala Mob NO: [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
i agree with this as same problem im facing with the same model.
i bought on15 feb 2010. at present they took my phone box and asking to replace the cell with new handset but didnt have it in stock.. dealer is asking to take other brand phone. waiting for the solution from the company
i bought on15 feb 2010. at present they took my phone box and asking to replace the cell with new handset but didnt have it in stock.. dealer is asking to take other brand phone. waiting for the solution from the company
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon V1750 — Non Responsive Customer Care and Care Zone at Jodhpur
Hi,This is Rashid Khan. i have bought Videocon V1750 Mobile on 7/4/2010. Within a week it starts going on hang. I talked to Videocon Customer Care for a meaningful solution but no one treat it accurately. They just said check mobile to city Care Zone centre. But there also the person says "YE TO HOTA HII REHTA HAI SIR - ITS NOT A BIG ISSUE"; its this what a Customer care executive need to tell.
Anyways, after sometime (after 2 months of mobile buying) its touch screen dont work for some area. i had gone to Care ZOne again - they said it will take only 1 week to correct this problem. But now a month has gone but nothing has happened with my mobile.
In the middle of it i had talked to Videocon Customer Care several times and on every call they provide me a unique complain numbers (SUC[protected]_IB and RAZ[protected]_IB)and assure me that they will provide me feedback within 2 days and mobile will get ready within 3-4 days. But here also nothing has happening.
So the issue is I buy a mobile; it got corrupted within 2 months of sale; one month gone after provide that to Care Zone; Talk to Videocon Customer Care but nothing had happened.
So DO I BUY THIS MOBILE OF 7400/- Rs. JUST TO PUT AT THE SERVICE CENTRE AND BE MYSELF WITHOUT MOBILE??????
Please provide me feedback ASAP.