[Resolved] Videocon - Washing MAChine — Videocon no customer service - purely harrassment | |
Videocon no customer service - purely harrassment We bought a videocon Fully automatic washing machine in year 2005. It started giving problems after a few weeks. Each time we call their service centre they send mechanic after 3-4 days. Each visit is charged Rs. 200/- and no money receipt is provided. The Videocon service centre and officers have not been able to fix the frequent faults. It was purely a harrassment procedure which had happened with their different departments. How can they expect form a buyer to call them regularly for such faults. The refuse to give service record. They refuse to give AMC and undertake repairs and maintenance services on adhoc basis for which we have pay each time. They do not have any web based complaint registration system. They submitted a repair estimate costing Rs. 6000/- for a machine costing Rs. 8000/-. Are there some consumer groups, who could undertale this matter. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
We purchased a new washing machine on 7/05/08 but till now no one come for their installation. Please send any executive who assist us regarding washing machine.
videocon is having really bad customer service. i bought K5800 fully automatic model in 2007. since then it has stopped working more than 4 time. after facing great difficulties and constant follow ups with service centre somehow we managed to bring the technition who managed to come after 20-30 days of the lodge of complaints. I really want to throw the machine.
Videocon no customer service - purely harrassment
We bought a videocon combi-6800 washing machine in Nov. 2007. It started giving problems after a few weeks. Each time we call their service centre they send mechanic after 3-4 days. and The Videocon service centre and officers have not been able to fix the frequent faults. It was purely a harrassment procedure which had happened with their different departments.
How can they expect form a buyer to call them regularly for such faults. The refuse to give service record. They refuse to give me warantee .That person who visit at last time is mob no.[protected]. he said to me that i was come tomorrow. but he is not come till...
We bought a videocon combi-6800 washing machine in Nov. 2007. It started giving problems after a few weeks. Each time we call their service centre they send mechanic after 3-4 days. and The Videocon service centre and officers have not been able to fix the frequent faults. It was purely a harrassment procedure which had happened with their different departments.
How can they expect form a buyer to call them regularly for such faults. The refuse to give service record. They refuse to give me warantee .That person who visit at last time is mob no.[protected]. he said to me that i was come tomorrow. but he is not come till...
The manager (customer service)
I request you to please kindly attain complaint of videocon washing machine (semi-automatic washing machine). I have given complaint on 30th sep 2009 still nobody has came to repair machine in Hyderabad city.
Thanking you
Mirza Moin Baig
22-3-735, Purani Haveli
OPP:- Tribunal Court
Hyderabad.500 024
[protected]
I request you to please kindly attain complaint of videocon washing machine (semi-automatic washing machine). I have given complaint on 30th sep 2009 still nobody has came to repair machine in Hyderabad city.
Thanking you
Mirza Moin Baig
22-3-735, Purani Haveli
OPP:- Tribunal Court
Hyderabad.500 024
[protected]
please arrange to attend the video con washing machine No.ECHO WASH ACQA 6.0 KG purchased during OCT-09 dryer part is giving unwanted noice during drying the washed.my address is given .P.RAMCHANDER RAO -H.No2-9-100. -SRIKRISHNA COLONY NEAR T, V. TOWER HANAMKONDA-WARANGAL -DIST. ANDHRA PRADESH. PLEASE ARRANGE AT THE EARLIEST TO AVIOD FURTHER PROBLEM.
hi i am durga shankar malav.i want to clime my prize money.please send my prize money as quick as passible. my mobile no.[protected]
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
problem in mohali or chandigarh. for the last 10 years my T.V. or
washing machine never create any problem.